RCS Business Messaging

RCS Business Messaging places your business at the forefront of
next generation communication. ìarness rich media to share high 
quality images, videos, and interactive elements that captivate your
audience. Create a branded experience by featuring your logo, colours,
and name, enhancing trust and recognition. With interactive features
like buttons and quick replies, customers can take immediate action,
whether booking appointments or making purchases.

Key Benefits

Rich Media Messaging

Share high-resolution images, videos, audio, and interactive elements for visually engaging communication.

Branded Experience

Display your logo, brand colors, and name in messages, ensuring a professional and recognizable presence.

Interactive Features

Add buttons, carousels, and quick replies to enable instant customer actions like purchases or bookings.

Delivery Insights

Monitor engagement with read receipts and typing indicators for timely and informed follow-ups.

Secure Communication

Ensure data safety with verified sender IDs and encrypted messaging.

Effortless Integration

Use Refined IT’s smart APIs to integrate RCS with your current systems without disruption.

Tailored Interactions

Leverage customer data to deliver personalised and relevant messages

Track and Improve

Gain actionable insights through comprehensive analytics, including delivery rates, engagement metrics, and customer responses.

Applications

Marketing Campaigns

Deliver immersive and interactive promotions that boost engagement.

Customer Support

Share troubleshooting guides, videos, and action buttons for efficient issue resolution

Transactional Updates

Send interactive confirmations, updates, and reminders with ease.

Transform your customer interactions with WHATSAPP’s versatile and secure features.

Scroll to Top