This policy (“Privacy Policy”) is applicable to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED and all its subsidiaries and/or branch offices in India. It provides the practices and policies applicable to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED (including its employees, interns, contractors, consultants, clients, customers or any other party directly or indirectly engaged for the purpose of business or otherwise) for handling of or dealing in Personal Information, including Sensitive Personal Data or Information (as defined below) that is lawfully collected by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED, hereby referred to as REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED. We collect personal data of our employees, potential employees, clients, suppliers, business contacts, shareholders and website users or any other individual or entities wherever required for business purposes or otherwise.
REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED attaches great importance to your right to privacy and the protection of your personal data. We want you to feel secure that when you deal with REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED, your personal data are in good hands.
REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED protects your personal data in accordance with applicable laws and our data privacy policies. In addition, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.
General Definitions
- Reference to you or your in this Privacy Policy refers to any natural person (including the employees of REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED) who provides to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED any information referred of this document.
- Act shall mean the Information Technology Act, 2000 and Rules thereunder as amended from time to time.
- Information shall mean and include Personal Information and Sensitive Personal Data and Information as may be collected by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED.
- Personal Information (PI) shall have the same meaning as under Rule 2 (i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time. For ease of reference Rule 2 (i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information).
- Rules shall mean the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time.
- Registered User shall mean such user whose registration is accepted by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED.
- Sensitive Personal Data and Information (SPDI) shall mean and include information under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time. For ease of reference Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 is re-produced under Schedule 1.
All words and expressions used and not defined in this document but defined in the Act or the Rules shall have the meanings respectively assigned to them in the Act or the Rules.
REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED is fully committed to respecting your privacy and shall ensure that your Information is safe. This privacy policy sets out the practices adopted in respect of Information, including the types of Information that is collected, how the Information is collected, how the Information is used, how long the Information is retained and with whom it is shared (Privacy Policy). This Privacy Policy is published in compliance with the provisions of the Act and the Rules made thereunder that require publishing the privacy policy on REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITEDs website.
Collection of Information:
You may use REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITEDs website to access Information, learn about its products and services, read publications and check career opportunities etc. without providing any PI/SPDI. REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED may collect and process PI/ SPDI provided by you in the following forms:
- Should you opt to access such services of REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED, which are available only to Registered Users, information is required to be provided by you at registration (refer Appendix 1).
- Information that you provide directly to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED via email or electronic communication.
- Information that you provide to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED over telephone. REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED may make and keep a record of such information shared by you.
- Information that you provide to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED in physical form whether sent through post or courier or handed over to a REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED representative in person.
- PI/SPDI collected by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED from its employees (refer Appendix 2), suppliers, clients, prospects or onsite consultants or by lead generation for the purpose of employment, availing/providing services etc.
You will at all times have the option of not providing REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED with PI/SPDI that REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED seeks to collect. Even after you have provided REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED with any PI/SPDI, you will have the option to access, modify, rectify or withdraw the consent given earlier by contacting REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED at contact@refined.co.in or contact us on www.refined.co.in. In such cases, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED will have the right to not provide or discontinue the provision of any service that is linked with such PI/SPDI.
Use of Information Collected:
Any information, if collected will be used in connection with the relevant purpose as communicated by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED to you via verbal or written method of any sort. The provider of information availing any Services from REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED shall be deemed to have consented to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED for the use of such information as under this policy. Employees, suppliers, clients, prospects or consultants of REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED shall be duly advised about the purpose for which any Information is being collected at the time of such collection. We will not use your personal data for purposes that are incompatible with the purposes of which you have been informed, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
Sharing of Information:
Where PI/SPDI is required to be shared, arising out of any contractual obligation, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED shall part with such PI/SPDI only in accordance with your consent for the same. To the extent necessary to provide you the requested Services or to the extent required under applicable law, we may transfer personal data with individuals or following third parties in connection with a (potential) corporate or commercial transaction. Before we do so, we shall take the necessary steps to ensure that your personal data will be given adequate protection as required by relevant data privacy laws and REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITEDs internal policies. REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED may also transfer your personal data to any of its global affiliates/partners in furtherance of any visits to our REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED locations:
- Employees or Consultants (including auditors, authorized vendors) on a ‘need to know’ basis under a Non-Disclosure Agreement.
- Governmental authorities, in such manner as permitted or required by applicable law; and
- Legal proceedings: In the event, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED is required to respond to subpoenas, court orders or other legal process, your PI/SPDI may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.
Security of Information:
REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED strives to ensure the security, integrity and privacy of your PI/SPDI and adequacy of protection of your Information against unauthorized access, alteration, disclosure or destruction. Stringent security measures (physical, electronic and managerial) are in place to protect against the loss, misuse, and alteration of the PI/SPDI under our control. REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITEDs servers are accessible only to authorized personnel and your Information is shared with employees and authorized personnel strictly on a ‘need to know’ basis. REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED periodically assesses, audits and updates its information security protocols and policies to achieve the highest standards on a continuous and ongoing basis. You may review the Information you have provided to REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED at any time. On your request, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED will ensure that any PI/SPDI notified to be inaccurate or deficient, shall be corrected or amended. However, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED shall not be responsible for the authenticity of the PI/ SPDI.
Notwithstanding anything contained in this Privacy Policy or elsewhere, REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED shall not be held responsible for any loss, damage or misuse of your PI/SPDI, if such loss, damage or misuse is attributable to a Force Majeure Event.
Retention and Revocation of Information:
It is REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED policy to retain certain Personal Data of the relevant individuals when they cease to be employed/ engaged by REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED. This Personal Data may be required for REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED legal and business purposes, including any residual activities relating to the employment/engagement, including for example, provision of references, processing of applications for re-employment/re-engagement, matters relating to retirement benefits (if applicable) and allowing REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED to fulfil any of its contractual or statutory obligations.
We will retain your personal data only for as long as is necessary. We maintain specific records management and retention policies and procedures, so that personal data is deleted after a reasonable time according to the following retention criteria:
- We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us)
- We will only keep the data while your account is active or for as long as needed to provide services to you
- We retain your data for as long as needed in order to comply with our global legal and contractual obligations
Once REFINED IT SOLUTIONS AND MARKETING PRIVATE LIMITED no longer requires the Personal Data, it is destroyed appropriately and securely or anonymized in accordance with the law. Services transactional data is retained for three years.
